Refunds

A working draft, not yet reviewed by a lawyer.

Subscriptions

Cancel at any time. Your subscription runs to the end of the period you have paid for and is not renewed. We do not automatically refund a part-used month, but if you cancel within seven days of a renewal and have barely used it, write to us and we will sort it out.

Points you have not used

Purchased points that you have not spent can be refunded within thirty days of buying them. Points included with a plan are part of the plan rather than a separate purchase and are not refunded on their own.

Points you have used

Spent points are not refundable. They represent work that has already been done and that has already cost us money at a model provider — which is why the product tells you what something will cost before it runs anything substantial, and why you are never charged for work that failed.

When something goes wrong

If Architect AI charged you for work it did not do, or did work you did not ask for, that is our mistake and we will refund it. Tell us what happened and roughly when, and we can find the exact entries — every point movement is recorded with what it was for.

How to ask

Write to support@aarchitect-ai.com from the address on the account. Refunds go back to the payment method they came from and usually take a few working days.